Page 40 - Organize Dergi Eylül 2023
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Ha er - News ,ĂďĞƌ DĞƌŬĞnjŝ Ͳ News enter
Te nisyen say s n y e /ŶĐƌĞĂƐĞĚ ƚŚĞ ŶƵŵďĞƌ ŽĨ ƚ
0 ar r ĞĐŚŶŝĐŝĂŶƐ ďLJ ϯϬ ƉĞƌĐĞŶƚ
ƚůĂƐ ŽƉĐŽ <ŽŵƉƌĞƐƂƌ dĞŬͲ The technical service o ered by
Atlas opco ompressor Tech-
ŶŝŒŝ͛ŶŝŶ ƐƵŶĚƵŒƵ ƚĞŬŶŝŬ ƐĞƌǀŝƐ
nique creates a high level of cus-
ŚŝnjŵĞƟ͕ LJĂůŶŦnjĐĂ ƵnjŵĂŶ ĞŬŝƉůĞƌ
tomer sa sfac on not only with
ĚĞŒŝů͕ ĂƌĂĕ ŐĞƌĞĕ ǀĞ LJĂŶ ĞŬŝƉͲ
its expert teams, but also with
ŵĂŶůĂƌ ĂĕŦƐŦŶĚĂŶ ĚĂ ƺƐƚƺŶ ĚŽͲ its superior equipment in ter-
ŶĂŶŦŵŦLJůĂ LJƺŬƐĞŬ ďŝƌ ŵƺƔƚĞƌŝ ms of tools and auxiliary equip-
ŵĞŵŶƵŶŝLJĞƟ LJĂƌĂƨLJŽƌ͘ dĞŬŶŝŬ ment. Sta ng that they started
ƐĞƌǀŝƐ ŚŝnjŵĞƟŶĚĞ ϳϳ ƚĞŬŶŝƐLJĞŶ out with 77 technicians in tech-
ŝůĞ LJŽůĂ ĕŦŬƨŬůĂƌŦŶŦ͕ LJƺnjĚĞ ϯϬ ĂƌͲ nical service and con nued with
ƨƔůĂ ϭϬϬ ƚĞŬŶŝƐLJĞŶůĞ ĚĞǀĂŵ ĞƚͲ 100 technicians with an increase
ƟŬůĞƌŝŶŝ ďĞůŝƌƚĞŶ LJŚĂŶ ĂŚĕĞͲ of 30 percent, Ayhan Bahçetepe
said, “This year, we expanded
ƚĞƉĞ͕ ͞ Ƶ LJŦů ŽƉĞƌĂƐLJŽŶƵŵƵnjƵŶ
the scope of our opera on and
ŬĂƉƐĂŵŦŶŦ ǀĞ ƵnjŵĂŶ ŬĂĚƌŽŵƵͲ
our expert sta . We approached
njƵ ŐĞŶŝƔůĞƫŬ͘ KĮƐ ĕĂůŦƔĂŶůĂƌŦͲ approximately 115 people with
ŵŦnj ǀĞ ƚĂŬŦŵ ůŝĚĞƌůĞƌŝ ŝůĞ LJĂŬůĂƔŦŬ our o ce sta and team lea-
ϭϭϱ ŬŝƔŝLJĞ LJĂŬůĂƔƨŬ͘ dƺƌŬŝLJĞ ŐĞŶĞůŝŶĚĞ 7ƐƚĂŶďƵů͛ĚĂ ǀƌƵƉĂ ǀĞ ders. Throughout Turkey, we have workshops and teams in Is-
ƐLJĂ LJĂŬĂůĂƌŦŶĚĂ͕ Ăƨ <ĂƌĂĚĞŶŝnj͕ ŶŬĂƌĂ͕ ƵƌƐĂ͕ 7njŵŝƌ͕ ĚĂŶĂ͕ tanbul, on the uropean and Asian sides, in the Western Black
'ĂnjŝĂŶƚĞƉ͛ƚĞ ĂƚƂůLJĞ ǀĞ ĞŬŝƉůĞƌŝŵŝnj ďƵůƵŶƵLJŽƌ͘ ĞŶŝnjůŝ͕ <ŽŶLJĂ͕ Sea, Ankara, Bursa, Izmir, Adana, Gaziantep. In enizli, Konya,
ƌnjƵƌƵŵ͕ ^ĂŵƐƵŶ͕ ůąnjŦŒ͕ <ĂLJƐĞƌŝ͛ĚĞ ŝƐĞ ŵŽďŝů ĕĂůŦƔĂŶ LJĂLJŐŦŶ rzurum, Samsun, laz and Kayseri, we provide service with
ďŝƌ ĞŬŝƉůĞ ŚŝnjŵĞƚ ǀĞƌŝLJŽƌƵnj͘ zŦů ƐŽŶƵŶĂ ŬĂĚĂƌ ŝLJĂƌďĂŬŦƌ͛ĚĂ ĚĂ a widespread mobile working team. We will also recruit mobile
technicians in iyarbak r by the end of the year.”
ŵŽďŝů ƚĞŬŶŝƐLJĞŶ ĂůŦŵŦ ŐĞƌĕĞŬůĞƔƟƌĞĐĞŒŝnj͟ ĚĞĚŝ͘
͞tĞ ƉƌŽǀŝĚĞ ƉĞƌŵĂŶĞŶƚ ƐŽůƵƟŽŶƐ ƚŽ ŽƵƌ ĐƵƐƚŽŵĞƌƐ͛
terileri i in sorunlar na al c sa l yoru
ƉƌŽďůĞŵƐ͟
'ĞŶŝƔ ƐĞƌǀŝƐ ĂŒŦŶĂ ƐĂŚŝƉ ŽůŵĂŶŦŶ ŵƺƔƚĞƌŝ ƚĂůĞƉůĞƌŝŶŝŶ ŚŦnjůĂ rawing a en on to the fact that having a wide service
ŬĂƌƔŦůĂŶŵĂƐŦ ĂĕŦƐŦŶĚĂŶ ďƺLJƺŬ ďŝƌ ĂǀĂŶƚĂũ LJĂƌĂƴŒŦŶĂ ĚŝŬŬĂƚ ĕĞͲ network creates a great advantage in terms of rapidly mee ng
ŬĞŶ ĂŚĕĞƚĞƉĞ͕ ͞^ĂŚĂĚĂ ŬŽŶƵŵůĂĚŦŒŦŵŦnj ϭϬϬ ƚĞŬŶŝƐLJĞŶŝŵŝnj customer demands, Bahçetepe said, “We provide technical
ŝůĞ ŵƺƔƚĞƌŝůĞƌŝŵŝnjŝŶ ĕĂŒƌŦůĂƌŦŶĂ ϱ ƐĂĂƚ ŝĕŝŶĚĞ ĚƂŶƺƔ LJĂƉĂƌĂŬ service by returning our customers’ calls within 5 hours with
ƚĞŬŶŝŬ ƐĞƌǀŝƐ ŚŝnjŵĞƟ ƐĂŒůŦLJŽƌƵnj͘ 'ĞůĞŶ ŚĞƌ ĕĂŒƌŦLJĂ ŬŽƔƵůƐƵnj ĞŶ our 100 technicians located in the eld. We provide a perma-
ŬŦƐĂ njĂŵĂŶĚĂ ƚĞƉŬŝ ǀĞƌĞƌĞŬ ŵƺƔƚĞƌŝůĞƌŝŵŝnjŝŶ ƐŽƌƵŶůĂƌŦŶĂ ŬĂůŦĐŦ nent solu on to the problems of our customers by reac ng to
every incoming call as soon as possible uncondi onally.”
ĕƂnjƺŵ ƐĂŒůŦLJŽƌƵnj͟ ĚŝLJĞ ŬŽŶƵƔƚƵ͘
͞tĞ ĂĚŽƉƚ ƚŚĞ ƉƌŝŶĐŝƉůĞ ŽĨ ĐŽŶƟŶƵŽƵƐ ƚƌĂŝŶŝŶŐ ŝŶ ŽƵƌ ƚĞĂŵƐ͟
ipleri i e s re li e i esas n eni siyoru
Atlas opco ompressor Technique Service pera ons a-
dĞŬŶŝŬ ƐĞƌǀŝƐ ŚŝnjŵĞƟŶŝŶ ŬĂƉƐĂŵŦŶŦŶ ŐĞŶŝƔůĞŵĞƐŝLJůĞ ďŝƌůŝŬƚĞ nager Bahçetepe, who stated that they have increased the
ŬĂƌŝLJĞƌ ŽĚĂŬůŦ ĞŒŝƟŵůĞƌŝ ƐŦŬůĂƔƨƌĚŦŬůĂƌŦŶŦ ŝĨĂĚĞ ĞĚĞŶ ƚůĂƐ ŽƉͲ career-oriented trainings with the expansion of the scope of
ĐŽ <ŽŵƉƌĞƐƂƌ dĞŬŶŝŒŝ ^ĞƌǀŝƐ KƉĞƌĂƐLJŽŶ DƺĚƺƌƺ ĂŚĕĞƚĞƉĞ͕ the technical service service, con nued as follows: “With the
ƐƂnjůĞƌŝŶŝ ƔƂLJůĞ ƐƺƌĚƺƌĚƺ͗ ͞KƉĞƌĂƐLJŽŶƵŵƵnjƵŶ ŐĞŶŝƔůĞŵĞƐŝLJůĞ expansion of our opera on, our training has reached the top
ďŝƌůŝŬƚĞ ĞŒŝƟŵ ƂŶĐĞůŝŬůĞƌŝŵŝnj ĂƌĂƐŦŶĚĂ ƺƐƚ ƐŦƌĂůĂƌĂ ƵůĂƔƨ͘ Ƶ rank among our priori es. At this point, we adopt the principle
ŶŽŬƚĂĚĂ ĞŬŝƉůĞƌŝŵŝnjĚĞ ƐƺƌĞŬůŝ ĞŒŝƟŵ ĞƐĂƐŦŶŦ ďĞŶŝŵƐŝLJŽƌƵnj͘ of con nuous training in our teams. We o er orienta on and
basic compressor training to our newly recruited employees.
ƌĂŵŦnjĂ LJĞŶŝ ŬĂƨůĂŶ ĕĂůŦƔĂŶůĂƌŦŵŦnjĂ ŝůŬ ĞƚĂƉƚĂ ŽƌLJĂŶƚĂƐLJŽŶ ǀĞ
In the following processes, we con nue with Atlas opco glo-
ƚĞŵĞů ŬŽŵƉƌĞƐƂƌ ĞŒŝƟŵŝ ƐƵŶƵLJŽƌƵnj͘ ^ŽŶƌĂŬŝ ƐƺƌĞĕůĞƌĚĞ ƚůĂƐ
bal trainings and apply exams consis ng of 3 stages. While we
ŽƉĐŽ ŐůŽďĂů ĞŒŝƟŵůĞƌ ŝůĞ ĚĞǀĂŵ ĞĚĞƌĞŬ ϯ ĂƔĂŵĂĚĂŶ ŽůƵƔĂŶ provide update trainings throughout the year in parallel with
ƐŦŶĂǀůĂƌ ƵLJŐƵůƵLJŽƌƵnj͘ mƌƺŶůĞƌĚĞŬŝ ĚĞŒŝƔŝŵ ǀĞ ŐĞůŝƔŝŵĞ ƉĂƌĂͲ the changes and developments in the products, we keep our
ůĞů ŽůĂƌĂŬ LJŦů ŝĕŝŶĚĞ ŐƺŶĐĞůůĞŵĞ ĞŒŝƟŵůĞƌŝ ǀĞƌŝƌŬĞŶ͕ ƐƺƌĞĕůĞƌ ǀĞ teams informed by closely following the processes and deve-
ƐĂŚĂĚĂŬŝ ŐĞůŝƔŵĞůĞƌŝ LJĂŬŦŶĚĂŶ ƚĂŬŝƉ ĞĚĞƌĞŬ ĞŬŝƉůĞƌŝŵŝnjŝ ďŝůŐŝͲ lopments in the eld.”
ůĞŶĚŝƌŝLJŽƌƵnj͘͟
8 LJůƺů Ͳ ^ĞƉƚĞŵďĞƌ ϮϬϮϯ